Privacy Policy for Harbor Greens

Harbor Greens is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our online platform, engage with our services, or interact with us. Our services include custom golf club fitting, golf club repair and maintenance, retail of premium golf equipment, golf apparel and accessories, bespoke golf course equipment supply, and specialized golf simulator installations.

1. Information We Collect

We collect various types of information in connection with the services we provide, which may include personal data. Personal data refers to any information relating to an identified or identifiable natural person.

• Information you provide to us directly: This includes information you give us when you make a purchase, schedule a fitting or repair, sign up for an account, subscribe to our newsletter, participate in a survey, or contact us. This may include your name, contact details (email address, phone number, shipping and billing address), payment information (though typically processed by third-party payment processors), and any specific preferences or requirements related to our products and services (e.g., golf club specifications, clothing sizes).
• Information collected automatically: When you visit our online platform, we may automatically collect certain information from your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us understand how our online platform is used and improve your experience.
• Information from other sources: We may receive information about you from third-party partners, such as analytics providers, advertising networks, or social media platforms, to the extent permitted by law.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve our services, communicate with you, and operate our business effectively.

• Service Provision: To fulfill your orders for golf equipment, apparel, accessories, provide custom club fitting, repair and maintenance services, facilitate bespoke golf course equipment supply, and manage golf simulator installations.
• Communication: To communicate with you regarding your orders, appointments, inquiries, and to send you important service-related notices. With your consent, we may also send you marketing communications about new products, promotions, or events that we believe may be of interest to you.
• Improvement and Personalization: To understand how our services are used, analyze trends, personalize your experience on our online platform, and develop new features or offerings.
• Legal and Security Compliance: To comply with applicable laws, regulations, legal processes, and to protect our rights, privacy, safety, or property, and that of our users or the public. This includes detecting and preventing fraud or security breaches.

3. Disclosure of Your Information

We may share your personal data with third parties in specific circumstances, such as:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, IT and infrastructure services, customer support, and marketing assistance. These service providers will only have access to the personal data necessary to perform their functions and are obligated to maintain its confidentiality.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement.
• Consent: We may disclose your information to other third parties with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: The right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

6. International Data Transfers

As a global business, Harbor Greens may process your personal data in countries outside of where you reside. When we transfer your personal data to other countries, we will ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your data, such as standard contractual clauses.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our online platform and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us at:

Harbor Greens

7 Shenton Way,

Unit 22-01,

Singapore, Central Region, 068810,

Singapore